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Refund Policy
Introduction
At Canvas EdTech Training, we are committed to providing high-quality training courses and services. However, we understand that there may be occasions when a refund may be necessary. This Refund Policy outlines the conditions under which refunds may be granted and how to request a refund.
1. Course Access and Refund Eligibility
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Digital Courses: Once access to a course has been provided, we do not offer refunds for digital courses unless otherwise specified.
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Refund Eligibility: A refund may be considered if you experience issues accessing the course due to technical problems on our end, or if the course does not meet the description or content listed on the site.
2. Refund Request Process
To request a refund, you must contact us within 14 days from the date of purchase. To initiate a refund request, please send an email to support@edtech-training.com with the following information:
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Your full name
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Order number
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A brief explanation of the issue
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Any supporting documentation or evidence (if applicable)
We will review your request and respond within 7-10 business days.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
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If you have already accessed more than 50% of the course content.
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If you have received a certificate of completion or completed the course requirements.
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If you requested a refund after the 14-day period has passed.
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If you have violated our Terms and Conditions or engaged in any misconduct during the course.
4. Refund Processing
If your refund request is approved, the amount will be refunded to your original payment method. Please note that it may take up to 10 business days for the refund to appear in your account, depending on your bank or payment processor.
5. Changes to this Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted here with an updated effective date. Please review this policy periodically for updates.
6. Contact Us
If you have any questions or concerns regarding this Refund Policy or would like to request a refund, please contact us via our Contact Us page or directly at